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招聘应聘:
招1人;当前3人应聘
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月薪水平:
面议
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职位类别:
其它
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工作地点:
太仓市
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工作性质:
全职
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作息制度:
双休
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食宿情况:
有工作餐
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工作描述:
Gerneral Purpose:
The Service mission Planner will be assigned to TCNL SSL service group and carry out all mission planning’s on TRUMPF service management platform (SIS 3). The job includes a lot of external communication with customers, suppliers but as well also internal communication with field service engineers, sales and after sales.
The operational planner is responsible for the efficient utilization of existing field service capacities and their cost-effective use.
1.Performs the daily operational planning according to the requirements and description of the Inhouse service technicians
2.Active comunication with our customers to prepare the missions in terms of machine availability, operating times as well as spare parts and tool capacity.
3.Cooperate and collaborate with regional Teamleaders, Sales department and tool management to reach a high customer satisfaction
4.Implement service excellence program and service country strategy to reach higher service efficeny
5.Provide qualified reporting and initiatively update escalated issues and problems to the Service Manager
6.Initiatively update knowledge on service / services as well as continuously improve professional skills to know better and match demand of customers for business cooperation.
7.Complete other tasks assigned from the direct supervisor per business requirement.
应聘要求
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学历要求:
本科
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其他要求:
1.Bachelor degree
2.Min 1 years expirence in technical service, production planning or after sales
3.Basic knowledge in project management
4.Strong communication, negotiation and planning skills
5.Good Microsoft skills (ppt/word/excel..) and present skills
6.English is capable in daily working environmentin including listening, speaking, reading and writing.
7.Strong sense of high integrity, reliability, responsibility and customer orientation
8.Ability to handle issue independently, open-minded and with a team spirit.
9.Ability to continuously learn.