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招聘应聘:
招1人;当前3人应聘
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月薪水平:
面议
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职位类别:
客服类
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工作地点:
太仓市
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工作性质:
全职
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工作描述:
工作地点在大庆:
1)Handle quality issue occurred in customer site quickly, stop quality risk on customer site
迅速处理客户端发生的质量问题,第一时间在客户端遏制质量风险。
2)As customer interface in defined shift, transfer and share customer feedback and information to Resident Engineer, QM and plant;also transfer BOS information(after confirmed by Resident Quality Engineer and QM) to customer ,if customer required.
作为客户端的接口之一,第一时间向驻厂质量工程师,质量经理及工厂传递客户反馈和信息,如客户有要求,将经驻厂质量工程师,质量经理确认的BOS信息反馈给客户。
3)Collect product quality information, report the quality performance on customer site to Resident Quality Engineer, QM and plant regularly
收集客户端的产品质量表现信息,并定期向驻厂质量工程师, 质量经理和工厂汇报质量表现。
4)Assist and arrange any customer return products to plant,report the return product information to Resident Quality Engineer、QM、CQE and Logistic department.
协助并安排客户退件的相关工作,并将相关信息反馈给驻厂质量工程师、质量经理、CQE、物流人员。
5)Assist the 3rd sorting company ( if customer require) to sorting products in customer site and warehouse, report the sorting status to Resident Quality Engineer, QM and plant
协助第三方公司在客户现场或者库存进行挑选工作,并将相关信息和状况反馈给驻厂质量工程师、质量经理和工厂。
6)Maintain customer relationship, ensure a smooth communication load with customer
维护好客户关系,保证沟通渠道顺畅无碍。
7)Assist Resident Quality Engineer to arrange any quality issue on customer site,if necessary ,support Resident Quality Engineer to prepare the daily report.
协助驻厂质量工程师处理客户端的任何质量问题,如需要支持驻厂质量工程师完成每日报告。
8)If necessary ,assist other department to help handle issue in customer site
如有需求,协助其他部门处理客户端发生的相关事项。
9)Any other works assigned by supervisors.
主管指定的其他任何工作。
应聘要求
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学历要求:
中专
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专业类别:
机械/仪表类
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工作经验:
1年及以上
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电脑水平:
良好
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其他要求:
Bachelor degree or above, major or experience in mechanical field.
大学以上学历,机械相关专业。
More than three years related working experience in foreign automotive parts assembly enterprise.
1年以上外资汽车零部件装配企业相关工作经验,
Familiar with resident quality process and/or Volvo relevant requirement
熟悉驻厂的流程或者沃尔沃相关要求。
Volvo project experience preferable.
有沃尔沃项目经验优先。
Open minded and creative, can work under high pressure.
有创新精神,能承受压力工作。
Obey all customer requirements when work in customer site, not allow to go against BOS and customer behavior requirements.
遵守BOS 和客户的相关要求,注意言行举止,维护BOS的形象。