IT助理
Job Description:
1. Provide timely and effective Helpdesk services to local users, including computer hardware, software, operating systems, and standard system software.
为本地用户提供及时有效的Helpdesk服务，包括计算机硬件、软件、操作系统以及标准的系统软件。
2. Installs and connects computer hardware and software equipment in support of business goals and objectives and aligned with AK global IT standards. Coordinates preventive maintenance of installed systems.
按照AK全球IT标准来安装和连接计算机软硬件，并做好维护。
3. Ensures security and data administration are effectively managed, in accordance with agreed policies.
按照AK全球IT标准确保网络安全和数据的有效管理。
4. Interfaces with suppliers, AK IT teams to solicit additional assistance / technical expertise as required.
与供应商或AK IT 团队保持联系并获取所需支持与技术。
5. Keep the computer room clean and orderly, with accurate labels on all equipment and supplies, and a tidy stacking order for quick access.
保持计算机房整洁有序，所有设备和用品标签准确，堆放有序，便于快速访问。
6. Maintains and manages telephone system and other IT equipment, such as printer, scanner, etc.
维护和管理电话系统和其他IT设备，如打印机、扫描仪等。
7. Complete other tasks assigned by Superior.
完成上级安排的其他任务。

Qualification:
1. Major in Computer Science or related
计算机科学或相关专业
2. Infrastructure knowledge
掌握基础架构知识
3. Be familiar with the installation, application, and maintenance of all versions of Windows operating systems, and the installation and maintenance of various application software
熟悉Windows各版本操作系统的安装、应用与维护,熟悉各种应用软件的安装与维护
4. Familiar with printers, teleconferencing systems, etc., and can handle simple failures
熟悉打印机、电话会议系统等，并能进行简单故障处理