1. Handle customer orders to ensure prompt delivery by working with operation team and communicating with customers; 处理客户订单，及时将相关信息传递给运营团队，与客户保持沟通;
2.Accept any complaints from customers and coordinate with colleagues in relevant departments to properly handle complaints;接受客户投诉,协调有关部门妥善处理;
3. Support sales team on internal paperwork; 支持销售团队内部文书工作;
4. Data reporting as required by management; 根据管理要求整理数据报告;
5. Ensure compliance of Oracle and company internal control requirements; 确保操作符合甲骨文系统和公司内部控制要求;
6. Have a strong sense of improving customer satisfaction; 积极改善客户满意度;

1. Be familiar with the order management process. 熟悉订单管理流程
2. Have experience in Oracle system or other similar ERP systems有Oracle系统或其他类似的ERP系统使用经验
3. Mainly responsible for foreign customers, good English communication主要负责国外客户，英语沟通能力佳