1.作为与客户就订单管理和操作的主要联系人；
Acts as key contact for order management and processing with customers.
2.与销售团队合作，确保客户需求及时输入计划文件并向销售团队报备配置事宜；
Works with sales team to ensure customer demand is loaded into planning files and alerts sales team of allocation issues.
3.在SAP系统中创建销售订单和需求预测；
Establishes the sales orders and inputs demand prediction in SAP system.
4.跟踪货物运输过程，与其他部门合作以确保按时发货；
Follows up the goods shipped in transit, cooperating with other departments to ensure in-time deliveries.
5.检查和确认库存，与其他部门协调相关工作；
Checks and confirms the inventory, coordinating with other departments.
6.管理客户订单直到客户确实收到货物，并在必要时提供详尽的跟踪详情；
Manages orders “to the door” of customers and provides detailed tracking when required.
7.扣除管理的直接负责人，通过调查未完成扣除来进行每天的扣除管理；
First line for deduction management by investigating open deductions on daily basis for each account.
8.维护CRM资金工具（内部），适时计划花费的账目并更新实际资金的后续需求；
Maintains CRM funding tools (internal) – properly document planned spending with account and update with actual funding required post event.
9.维护价格协议（内部）以确保定价的具体落实到每个项目及客户订单；
Maintains pricing agreements (internal) to ensure pricing is loaded for all items and orders are received with appropriate price.
10.计划和落实内外部物流体系和流程的改进，或按推荐的最佳运输方式、路线、设备和频次处理发货；
Plans and implements improvements to internal or external logistics systems or processes by recommending optimal transportation modes, routing, equipment, or frequency.
11.每周与大客户进行沟通，更新大客户报告；完成每月的销售报告，统计销售数据和准时发货率；
Weekly collaboration calls with key accounts, preparing updated reports on key accounts; completing the sales report monthly and adding up sales data and timely delivery rate.
12.准备报关资料；
Prepares documents for customs clearance.
13.维持与客户的良好关系；
Maintains good relationships with customers.
14.完成产品发货和发票相关关系;
Finishes the product delivery and invoice reconciliation related work.