期限：
未生效或已归档
阅读：--
可用操作载入中... 
职位信息
【532264】
首次录入:2017-02-17
-
招聘应聘：招1人；当前0人应聘
-
月薪水平：￥5000-￥10000
-
职位类别：客服类
-
工作地点：太仓市
-
工作性质：全职
-
作息制度：双休
-
工作描述：
Function Responsibilities 岗位职责
1.Ensure that the customer satisfaction is constantly improving and therefore guaranteed.
确保客户满意度得到不断的改善和提高
2.Be the direct connection between the factory and customer, Feedback to customer portals : decision and corrective actions in case of 0km and warranty.
是厂方和客户之间的直接联系人，关于客户0km和售后的投诉，回复公司的决定和改进措施报告。
3.Be the first contact person for the customer complaints in Asia in case of 0km and warranty complaint and claims.
是亚洲客户客户0公里和售投诉的第一联系人。
4.Be the Warranty Coordinator Plant Taicang（Refer to WCP JD）
是太仓公司的WCP（参见WCP 职位说明书）
5.Carry out emergency activities in case of customer complaints.
在有客诉时执行紧急措施。
6.Carry out emergency activities in case of customer complaints.
在有客诉时执行紧急措施。
7.Collect the product quality information from the customer.
从客户处收集产品质量信息。
8.Analyze the reject parts from the customer, set the containment actions for customer.
分析客户处的拒收品，制定临时对策。
9.After SOP, transfer the quality requirement/information from customer to plant.
批量生产后，将客户的要求和信息传达至生产工厂。
10.Regular visit customer, looking for the potential improvement actions.
定期拜访客户，寻找潜在的改善措施。
11.In charge of the required PPAP, ISIR submission and qualities issues to the customer for new project together with project team.
和项目组一起负责新项目的PPAP，ISIR的提交以及相关的质量问题。
12.Finish the other tasks which superior appointed.
完成上级安排的其他任务。
1.Ensure that the customer satisfaction is constantly improving and therefore guaranteed.
确保客户满意度得到不断的改善和提高
2.Be the direct connection between the factory and customer, Feedback to customer portals : decision and corrective actions in case of 0km and warranty.
是厂方和客户之间的直接联系人，关于客户0km和售后的投诉，回复公司的决定和改进措施报告。
3.Be the first contact person for the customer complaints in Asia in case of 0km and warranty complaint and claims.
是亚洲客户客户0公里和售投诉的第一联系人。
4.Be the Warranty Coordinator Plant Taicang（Refer to WCP JD）
是太仓公司的WCP（参见WCP 职位说明书）
5.Carry out emergency activities in case of customer complaints.
在有客诉时执行紧急措施。
6.Carry out emergency activities in case of customer complaints.
在有客诉时执行紧急措施。
7.Collect the product quality information from the customer.
从客户处收集产品质量信息。
8.Analyze the reject parts from the customer, set the containment actions for customer.
分析客户处的拒收品，制定临时对策。
9.After SOP, transfer the quality requirement/information from customer to plant.
批量生产后，将客户的要求和信息传达至生产工厂。
10.Regular visit customer, looking for the potential improvement actions.
定期拜访客户，寻找潜在的改善措施。
11.In charge of the required PPAP, ISIR submission and qualities issues to the customer for new project together with project team.
和项目组一起负责新项目的PPAP，ISIR的提交以及相关的质量问题。
12.Finish the other tasks which superior appointed.
完成上级安排的其他任务。
应聘要求
-
学历要求：大专
-
外语能力：韩语 熟练
-
其他要求：
1.College degree or above.
大专或及以上学历。
2.at least 3 years related experience.
3年以上相关工作经验。
3.Be familiar with the technical application and product background of BOS.
熟悉宝适的技术应用和产品常识。
4.Be able to handle intercultural issues in a smooth and intelligent way.
能够圆滑和机智地处理文化差异问题。
5.Be able to handle customer’s complaints in professional way (tools like 8D, 7 steps, lessons learned, 8D in SAP, etc.).
能够专业地处理客诉 （用类似8D报告，7步法，经验总结，8D的SAP输入等工具）。
6.Be able to negotiate the problems in the best way.
能够用最好的方式协商问题。
7.Fluently in Korean or Janpanese is preferred
流利的韩语或日语者优先录用。
大专或及以上学历。
2.at least 3 years related experience.
3年以上相关工作经验。
3.Be familiar with the technical application and product background of BOS.
熟悉宝适的技术应用和产品常识。
4.Be able to handle intercultural issues in a smooth and intelligent way.
能够圆滑和机智地处理文化差异问题。
5.Be able to handle customer’s complaints in professional way (tools like 8D, 7 steps, lessons learned, 8D in SAP, etc.).
能够专业地处理客诉 （用类似8D报告，7步法，经验总结，8D的SAP输入等工具）。
6.Be able to negotiate the problems in the best way.
能够用最好的方式协商问题。
7.Fluently in Korean or Janpanese is preferred
流利的韩语或日语者优先录用。
