1. Records, reviews, monitors and enters customer releases orders via EDI or manual in SAP
2. Analyzes increases/decreases in customer releases and reports it to production management/production planning
3. Notify raw material master planner for increased customer releases, and informs customer if increases/decreases can be accepted
4. Records details of actions taken
5. Works close with production planning to determine status of parts needed
6. Keeps daily track of backorders, expedite costs, sales figures and targets
7. Maintains customer portals from customers
8. Assists in planning and shipping functions when necessary
9. Performs other duties as required or requested by management
10. Maintains customer contact list and updates upon notification of change