IT⽀持与资产管理员负责公司⽇常IT⽀持、账户与权限管理、IT资产管理及基础数据维护⼯作，确
保IT服务稳定运⾏，并为员⼯提供及时有效的技术⽀持。
Position Summary
The IT Support & Asset Coordinator is responsible for daily IT support, user account
administration, IT asset management, and basic system/data maintenance. This role ensures
stable IT operations and provides timely support to employees while maintaining accurate IT
records and documentation.
IT Support
Provide first-level IT support for end users.
Troubleshoot hardware, software, network, and office application issues.
Support onboarding and off-boarding activities.
Asset Management
Manage IT equipment inventory and lifecycle.
Coordinate device deployment, replacement, and recovery.
Maintain accurate asset records and conduct periodic audits.
User & Access Administration
Create, modify, and disable user accounts.
Manage system access permissions according to company policies.
Maintain user-related master data.
Documentation & Data Maintenance
Maintain IT documentation, inventories, and operational records.
Support basic system data maintenance and updates.
Assist in standardizing IT processes and procedures.
Operational Support
Assist in routine IT infrastructure and workplace technology support.
Coordinate with vendors and internal stakeholders when required.
Support other IT operational activities assigned by the IT Manager.

1-3 years of IT support experience
Familiar with Windows 10/11
Familiar with Microsoft 365
Basic knowledge of Active Directory
Basic networking knowledge
Service-oriented mindset
Good communication skills
Basic English reading and writing skills