1、在Monitor中负责备件客户的维护，备件订单的录入、发货及开票处理，跟踪备件质保的客户投诉，完成闭环；
In Monitor, be responsible for the maintenance of spare parts customers, the input of spare parts orders, shipment and invoice processing, tracking customer complaints related to spare parts warranty, and completing the loop.
2、协助处理安装和维修订单的相关信息维护，提供派工所需的订单信息和项目号信息，协助服务主管和高级工程师维护派工明细，反馈项目进度，收集工程师的服务报告；协助处理安装和服务订单的其他相关工作；
Assist in maintaining the relevant information of installation and repair orders, providing the required order information and project number information, assisting the service supervisor and senior engineers in maintaining the dispatch details, reporting project progress, and collecting engineers' service reports; assist in handling other related work of installation and service orders.
3、定期与财务部门核对与修正相关数据，形成完善的报表汇报给部门经理；
Regularly check and correct relevant data with the finance department, form complete reports and submit them to the department manager.
4、负责第三方安装和维修的采购支持工作；
Be responsible for the procurement support of third-party installation and repair.
5、协助售后服务工程师做好内务及现场支持工作；
Assist the after-sales service engineers in doing internal affairs and on-site support work.
6、完成部门服务文件和数据的整理归档，协助部门经理完成服务报表统计；
Complete the sorting, archiving of service documents and data, and assist the department manager in completing service report statistics.
7、领导交办的其他事项及临时事件处理
Handle other matters assigned by the leader and handle temporary events.

1、大专及以上学历
Associate degree or higher   
2、需要具备良好的数据分析和整理能力；
Strong ability in data analysis and organization   
3、积极上进，团结意识强，良好的沟通和表达能力；
Proactive, team-oriented, with excellent communication and expression skills   
4、对待工作仔细、认真，原则性强、处事严谨、具有高度的责任感。
Diligent, responsible, principled, meticulous, and highly accountable in work