期限：
2024-11-21 - 2024-12-01
阅读：--
可用操作载入中... 
职位信息
【1041181】
首次录入:2024-11-14
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招聘应聘：招1人；当前0人应聘
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月薪水平：面议
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工作地点：太仓市
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工作性质：全职
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作息制度：双休
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工作描述：
Function Responsibilities 岗位职责
Responsible for Korean customers and well communicate between customer, BOS Korea and plants.
负责韩国客户，与客户、BOS Korea以及工厂保持良好的沟通。
Ensure that the customer satisfaction is constantly improving and therefore guaranteed.
确保客户满意度得到不断的改善和提高
Be the direct connection between the factory and customer, Feedback to customer portals: decision and corrective actions in case of 0km and warranty.
是厂方和客户之间的直接联系人，关于客户0km和售后的投诉，回复公司的决定和改进措施报告。
Be responsible for the Korean customer complaints and supporting Asia other customers in case of 0km and warranty complaint and claims.
负责韩国客户0公里和售投诉问题的解决，以及支持亚洲客户其他客户问题的解决。
Carry out emergency activities in case of customer complaints.
在有客诉时执行紧急措施。
Collect the product quality information from the customer.
从客户处收集产品质量信息。
Analyze the reject parts from the customer, set the containment actions for customer.
分析客户处的拒收品，制定临时对策。
After SOP, transfer the quality requirement/information from customer to plant.
批量生产后，将客户的要求和信息传达至生产工厂。
Regular visit customer, looking for the potential improvement actions.
定期拜访客户，寻找潜在的改善措施。
Finish the other tasks which superior appointed.
完成上级安排的其他任务。
Responsible for Korean customers and well communicate between customer, BOS Korea and plants.
负责韩国客户，与客户、BOS Korea以及工厂保持良好的沟通。
Ensure that the customer satisfaction is constantly improving and therefore guaranteed.
确保客户满意度得到不断的改善和提高
Be the direct connection between the factory and customer, Feedback to customer portals: decision and corrective actions in case of 0km and warranty.
是厂方和客户之间的直接联系人，关于客户0km和售后的投诉，回复公司的决定和改进措施报告。
Be responsible for the Korean customer complaints and supporting Asia other customers in case of 0km and warranty complaint and claims.
负责韩国客户0公里和售投诉问题的解决，以及支持亚洲客户其他客户问题的解决。
Carry out emergency activities in case of customer complaints.
在有客诉时执行紧急措施。
Collect the product quality information from the customer.
从客户处收集产品质量信息。
Analyze the reject parts from the customer, set the containment actions for customer.
分析客户处的拒收品，制定临时对策。
After SOP, transfer the quality requirement/information from customer to plant.
批量生产后，将客户的要求和信息传达至生产工厂。
Regular visit customer, looking for the potential improvement actions.
定期拜访客户，寻找潜在的改善措施。
Finish the other tasks which superior appointed.
完成上级安排的其他任务。
应聘要求
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学历要求：本科及以上
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工作经验：5年及以上
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外语能力：韩语
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其他要求：
Competency Requirement 能力要求：
Bachelor degree or above.
本科及以上学历。
At least 5 years related customer management experience.
5年以上客户管理相关工作经验。
Be able to handle intercultural issues in a smooth and intelligent way.
能够圆滑和机智地处理文化差异问题。
Be able to handle customer’s complaints
能够专业地处理客诉。
Familiar with quality tools, such as 8D, 7 steps etc.
熟悉质量工具，如8D，7步法等。
Be able to negotiate the problems in the best way.
能够用***的方式协商问题。
Fluently in Korean
韩语流利
Bachelor degree or above.
本科及以上学历。
At least 5 years related customer management experience.
5年以上客户管理相关工作经验。
Be able to handle intercultural issues in a smooth and intelligent way.
能够圆滑和机智地处理文化差异问题。
Be able to handle customer’s complaints
能够专业地处理客诉。
Familiar with quality tools, such as 8D, 7 steps etc.
熟悉质量工具，如8D，7步法等。
Be able to negotiate the problems in the best way.
能够用***的方式协商问题。
Fluently in Korean
韩语流利
